Account data
Mobile number, email, PAN (hashed), Aadhaar (hashed), bank handle (last four digits). Retained for the life of the account plus seven years for tax compliance.
Wecap collects the data necessary to operate the platform and verify your account. The desk does not collect what is not needed. This page documents the categories, the retention period, and the contact path for privacy queries.
Mobile number, email, PAN (hashed), Aadhaar (hashed), bank handle (last four digits). Retained for the life of the account plus seven years for tax compliance.
Deposits, withdrawals, contest entries, winnings. Retained for seven years for tax and regulatory compliance. Available on request via Settings → Privacy → Export.
App opens, screen views, signal refreshes. Aggregated for product improvement. Not linked to identity. Retained for thirteen months.
Device model, OS version, app version. Used for compatibility and troubleshooting. Not linked to identity for advertising purposes.
Coarse location (state level) at sign-up for eligibility verification. Precise location is opt-in and only for venue-specific signals. Not retained beyond the session.
In-app chat transcripts and email support correspondence. Retained for two years for quality and training. Available on request via Settings → Privacy → Export.
The Wecap app does not request contact list access. There is no contact list scraping on install or during use.
The Wecap app does not request SMS read or write access. OTP verification uses the platform's secure channel, not app-level SMS access.
The Wecap app does not request microphone access. There is no audio recording or background listening.
The Wecap app does not share the device advertising ID with third parties. There is no third-party advertising in the app.
The Wecap app does not track behaviour across other apps. There is no cross-app tracking SDK.
The Wecap app does not run in the background to collect data. Background network access is limited to in-session signal refresh.
You can request a copy of all data Wecap holds about you. The export arrives by email within seven days. Available inside the app under Settings → Privacy → Export.
You can correct any data Wecap holds about you. Most corrections can be made inside the app under Settings → Account. KYC data corrections route through customer care.
You can request deletion of your data. Account deletion is in Settings → Account → Delete. Pending withdrawals are processed before deletion. Tax and regulatory records are retained for seven years as required by law.
You can file a grievance with the operator's privacy team. Reach them inside the app under Settings → Customer care → Privacy query. The team responds within seven days.
No. Wecap does not sell account data to third parties. Aggregated, de-identified usage data may be shared with research partners under written agreement.
Account and transaction data are retained for seven years for tax and regulatory compliance. Usage data is retained for thirteen months. Support data is retained for two years.
Yes. Open the app, Settings → Privacy → Export. The export arrives by email within seven days. The export includes account data, transaction data, and support transcripts.
Yes. Account deletion is in Settings → Account → Delete. Pending withdrawals are processed before deletion. Tax and regulatory records are retained for seven years as required by law.
Reach the privacy team inside the app under Settings → Customer care → Privacy query. The team responds within seven days.
Yes. Wecap's data practices align with the Digital Personal Data Protection Act 2023. The privacy policy, the consent flow, and the data-subject rights are documented in the operator's published policy.
Wecap publishes what the desk has read and verified. Deposit limits, contest structures, and welcome terms are governed by the operator — confirm inside the app before you commit.